Shipping Policy

At Taashi, we are committed to delivering your products with utmost care and efficiency. We offer shipping to all pin codes across India, partnering with reliable logistics providers to ensure timely deliveries.

Order Dispatch

• Orders placed with Taashi are generally processed and dispatched within 3 business days.
• In case of any delay in processing your order, we will notify you promptly and provide details regarding the delay.
• If your parcel is damaged or tampered with upon delivery, please refuse to accept it. You can contact our customer care at 9900096502 or email us at support@taashifashion.com. We will make our best efforts to ensure a replacement delivery is made at the earliest.

Order Delivery

• For India:
• Our logistics partners typically deliver shipments within 2-3 business days for metro cities and 5-7 business days for non-metro cities, starting from the dispatch date.
• Please note that unforeseen circumstances or rare operational issues may cause delays in the delivery of your order.
• International Orders (Outside India):
• International orders are processed and shipped with care, passing through various checkpoints until they reach their destination.
• You can expect delivery within 10-15 days from the order date. In rare cases of delays, please contact us at support@taashifashion.com for further assistance, and we will provide you with updated information regarding your order.

Shipping Charges

• Shipping within India:
• Taashi offers free shipping for all prepaid orders within India.
• International Shipping:
• International shipping charges are calculated based on the weight of the products in your order. These charges will be automatically added to your cart during checkout.
• All international orders are shipped on a DDU (Delivery Duty Unpaid) basis.
• The product prices listed on our website and the shipping charges are exclusive of import duties, customs fees, and local sales taxes applicable in your country.
• As the recipient, you are responsible for paying any import duties, taxes, or additional charges upon arrival of your order.
• Failure to pay these charges may result in your order being held at customs or returned to our warehouse. In such cases, shipping charges will not be refunded, and return shipping fees will be deducted from the amount refunded.

Cancellation Policy

• Taashi reserves the right to cancel any order if the requirement could not be met. Any communication regarding the cancellation and applicable refunds will be made in a reasonable time.
• If you wish to cancel your order post-confirmation, please call us at 9900096502 or email us at support@taashifashion.com, stating your ORDER No.. You may cancel an order within 24 hours of placing it.
• Cancellations are not allowed beyond 24 hours, except in extenuating circumstances. Any accepted cancellation beyond 24 hours will be at Taashi discretion, and the refund will be provided only in the form of a credit voucher. Cancellation requests are not accepted via phone or online chat.

Sale Products

• Discount coupon codes are not applicable on sale products.

Customized Products/Orders

• Customized products cannot be returned or exchanged unless there is a manufacturing defect.
• There will be no discounts available on the customization cost of any product.

Video Call Orders

• Products ordered via video calls cannot be cancelled once an order is placed.
• No discounts are available on any product purchased through video calls.
• Products purchased via video calls will only be eligible for returns or refunds in case of manufacturing defects. Accessories are not returnable.

Refunds

• Refunds will be processed as a credit to your Original source of payment within 8 to 10 business days.
• During peak periods such as Sales or Festive periods, return processing might be slightly delayed.
• Products purchased during sales are not eligible for refunds.
• Taashi will never issue refunds greater than the value of the product purchased.